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Calle 5 Sur #37, Cozumel,
Quintana Roo, México,
CP 77600.
Scuba Diving Cozumel Aldora Divers FAQ'
Booking & Reservations
Payments & Policies
Refund & Cancellations
Safety & Requirements
Courses & Training
Dive Trips & Boat Information
Diving Conditions & Equipment
Transportation & Pickups
You can book directly on our website through our online Reservations Portal. It's the fastest way to select your dive dates, sign up for courses, and secure you spaces with an instant deposit. Planning a private trip? For private boat charters, please contact our reservations team directly so we can coordinate a dedicated vessel, custom departure times, and crew for you and your group.
Because boat spaces are limited, we advise booking as early as your travel dates are set-- especially during our peak travel windows: Winter Season (November-February)- Thanksgiving, Christmas, New Year's, Carnaval Spring Season (March-April)- Spring break During these peak months, boats routinely fill up 2 months in advance. You can submit your reservation request anytime through our online portal, or call our dive shop directly between 8:00 AM- 8:00 PM to check availability and fine-tune the details of your trip.
No, all check-ins must be completed at our dive shop prior to your first day in the water. Why do we ask you to visit the day before? Stopping by the shop the day prior (we are open 8:00 AM- 8:00 PM) gets all the details sorted so your first morning is effortless: Paperwork & Safety: Present your certification card and complete our standard dive waiver and medical form (any "yes" answers requires prior doctor approval)Equipment & Valet Service: Drop off your personal dive gear for our valet crew or get fitted for rental gear, and confirm your regulator connection (DIN/Yoke). Logistics: Confirm your dive plan, morning pick-up location, and departure time. Getting this taken care of in advance ensures you don't spend your first morning rushing through paperwork at the dock!
You are welcome to book directly through our online booking portal! When submitting your reservation, please specify in the travel details or special notes section that you are arriving on a cruise ship, along with your ship name and scheduled port arrival/departure times.Important Timing & Logistics Note:Our standard morning boats depart earlier than most cruise ships dock and clear passengers through port. Accommodating cruise ship guests on a shared boat depends on logistics—we need a full boat or existing group that has agreed to a later departure time.If our regular boat schedules cannot match your ship’s time in port, a private charter may be required so we can set custom departure times that guarantee a relaxed trip and get you back to your pier with plenty of time before all-aboard.
Yes! You can book directly through our online booking portal. When entering your reservation details, please note in the travel details or special notes section that you are staying on the mainland and crossing via ferry from Playa del Carmen.Important Ferry & Timing Logistics:Our standard morning boats depart earlier than mainland ferry schedules comfortably allow for check-in and dock transfer. Accommodating mainland divers on a shared morning trip is subject to daily boat logistics, as it requires a boat and group that is scheduled for a later morning departure (typically matching the early 7:00 AM ferry).Your Best Options:Book an Afternoon Departure: Our afternoon trips depart later in the day, giving you plenty of time to catch a mid-morning ferry across, check in at the shop, and dive without rushing.Private Charter: If you want a custom morning schedule tailored specifically to your ferry arrival and departure times, a private charter guarantees dedicated boat timing.
Yes! Completing your paperwork online before arriving speeds up your shop check-in significantly.Once your reservation is submitted and processed, you will receive an official confirmation email from Aldora. To access and complete your digital forms:Open your confirmation email and click the "View Details" button.Locate your name on the booking summary.Click the "View Forms" button next to your name to open, fill out, and submit your diver registration and medical release.
Note: If you have multiple divers in your group, each diver will have their own "View Forms" button to complete their individual paperwork.

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