Dear Fellow Aldorians,
The COVID-19 pandemic has brought the island of Cozumel, as it has most of the world, to a halt. Consequently, Aldora dive operations have been shut down indefinitely. The hardworking staff at Aldora, who rely on hourly wages and tips, are suffering financially from this trauma. Their daily income all but disappeared overnight.
Now is our chance to give back to those who have given us so much joy over the years.
Yes, you can book online with our reservations form. Please note that we review and process every reservation manually focused on the details and the general overview of our operation.
To send your reservation information, please click on the reservations menu button and fill the reservation form. We'll ask for your credit card number and to leave a deposit of $50 per day per diver. To book minors, scuba instructions, private charters or have any question, please contact us.
During busy seasons, we advise you to make your reservation as early as possible. The months from November to February; that includes Thanksgiving, Christmas and New Year, or from March to April, Carnival days and Spring Break, reservations usually happen at least 2 months in advance.
Please call us to check availability or to fine tune the details for your dive trip. The Dive Shop is open from 7am to 3pm, and from 6pm to 8pm.
You'll have to take the 7:00am Ferry to Cozumel and we will have to delay a boat to depart at 8:30am. Please contact us with two days in advance for us to reschedule a late departure with the other divers.
Please call us, booking to dive, coming from a cruise ship requires to book a private charter.
As you may know, we must take care of several things before your first dive and that is best done soon after your arrival. You will be requested to review the information you provided for your dive schedule and make any needed changes. We also want to be sure any equipment related needs are attended such as the type of connector (DIN or Yoke) of your regulators or the fit of any rental equipment. In addition, you will have to fill out a dive application form, present your certification cards and review our diving safety rules and schedule. We also require you to fill a medical release form. In special circumstances, the check in can be done at your hotel.
If you wish to speed up your check in process, please download this Aldora forms, fill them out. You can either print and bring them to the shop, or scan and resend them by email.
You can pay in cash with US Dollars or Mexican Pesos, we also accept credit cards, VISA and MASTERCARD only. By paying cash you get a 10% off.
Gratuities are greatly appreciated! Most guests leave $20 per person per day for their hard-working crew.
In order to efficiently organize your trips, we request a minimum of 12h notice or before 7:30pm the night before, if should you cancel or make some changes in your diving schedule. If you cancel the same morning or you do not show, you'll be charged full price.
Refunds to your credit card can be done if they have been processed no more than 6 months before the time of cancellation and it will take 12 to 20 working days to deposit it back from our bank account. Cash payments will be refunded the next day.
Unfortunately, we are not able to offer any transportation services between local hotels, our shop, or the docks, beach clubs or marinas. Guests are required to come to the shop to check-in for their dive trips
In Cozumel, you have to use a rental car, the airport shuttles or taxi services for land transportation.
Taxi Phone numbers:
Enriched Air (Nitrox) is available for diving with Aldora Divers. Both mixes of 32% and 36% Nitrox are provided by Altech (Our own filling station). Other blends are available if ordered in advance. The cost is $10 per tank. In addition, we also pair divers by gas, and most of our divers use nitrox.
If it's a 2 tanks morning dive trip, it includes 2 air tanks to do two dives in the wonderful Mexican Caribbean, rental gear is quoted separately, there's purified drinking water and a fresh water rinse bucket on request.
Water temperature has an average of 80º F/26º C, on winter it gets down to 75º F/21º C
Yes, you do. We charge for the space on the boat on that dive trip, only if you were using Nitrox, we won't charge you the second fill.
Our morning dive trips normally launch at 7:30am from the Downtown Dock, do the surface interval at Playa Palancar around 10am, and return to the dock about 1:30pm. Afternoon dive trips, launch at 2:30pm and return around 6pm. Twilight dive trips depart at 3:30pm and return around 9:00pm as well the Night dive boats.
For day dive trips, please do not use solar screen, bring a hat, a rash guard or long sleeve t-shirts. We recommend you to avoid any chemical substance to not harm the Coral Reefs. We provide you with diving parkas to cover you at the surface as it gets chilly. Also, there is limited dry storage in our boats if you need to keep something dry, we recommend you bring a small dry bag. If you are bringing your own dive gear, our crew will set it up, we recommend you a mesh bag. We can provide you with one if needed, ask for it when booking. Cameras are allowed and we have freshwater small rinse buckets. We ask that you only bring what you need on the boat, as space can be limited.
We have 7 boats. Five small boats, that are each 28' dive boats that can accommodate up to 7 guests plus a dive guide. The Falicity is a 40' dive boat that accommodates up to 12 divers and 2 guides. The Falicity is our only boat with a bathroom.
Our morning dive trips almost always depart at 7:30am, sometimes we have a late departure, that happens around 8:30am, when we have divers from the mainland. The afternoon boats leave at 2:30pm and night dives vary between season. Please check the departure time at the dive shop.
We can pick you up from most of the hotel docks located south. Be advised that some hotels charge a fee to use their dock.
If you're staying north, you can go to the Villa Aldora, or get a taxi to the downtown dock, most of the time they'll charge you the same fee.
The in-water portion for the PADI Open Water Diver course takes 2 to 3 days. The PADI e-Learning can be done online and may take several days to complete. If you are planning on getting SCUBA certified with us, we recommend having your PADI e-Learning completed prior to being on the island. Please call regarding continuing education classes, as these have different schedules.
Divers that have been out of the water within the last 2 years are strongly encouraged to take a refresher course, however, we do not require a refresher to dive with us. Regardless of dive history or experience, if you are unable to comfortably descend, we'll ask you to sit the dive out and consider a refresher. Pricing for a refresher course is US$97, adding a private divemaster to your charter US$60 plus the cost of your dives.
We can do PADI referrals or certify you as a PADI Open Water diver, if you're getting certified by another agency, please ask your training center for a Universal Referral form.
For all e-learning courses, the student needs to register with our dive shop as their training center. Our dive center ID is: Aldora divers #10689, please note that if the credit payment went to a different shop, the full price must be paid.
Link to use Aldora divers as your training center: Aldora divers #10689